Shapermint Reviews

We at #Shapermint believe every woman has the right to feel sexy and confident. And that’s why we’re here.For more read: https://shapermint.com/pages/our-mission Based on 576 customer reviews from our shopper community, Shapermint’s overall rating is 3.68 out of 5 stars and 81% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 50% of reviewers consider Shapermint overall a good value option, based on a rating of 2.75 from 4 votes. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 5 reviews) and Price & Quality (3.0 / 3 reviews) Shapermint offers. The most common issues with Shapermint are around Return Policy and Customer Service based on a rating of 1.75 and 2.75.

3.7

576 Reviews

Overall Rating

5 Stars

126

4 Stars

324

3 Stars

18

2 Stars

30

1 Star

78

Good Value

2.8

Price & Quality

3.0

Shipping & Delivery

3.0

Customer Service

2.8

Return Policy

1.8

All Reviews (576)
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Lynn.Welch
May 14, 2023
"I am absolutely obsessed with all…"
I am absolutely obsessed with all things Shapermint, I have totally cleared out my unmentionables to replace with Shapermint items.
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whiteladybug328
May 14, 2023
"won't cancel within 10 minutes of placing order"
will not allow me to cancel order after they charged triple the amount. I tried to cancel within their policy of one hour. I canceled 10 minutes but they would not accept the cancel and said that within the 10 minutes the order was already processed. Not sure if this is a scammer.
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JoanneChavez
May 14, 2023
"They don't ship to Alaska"
They don't ship to Alaska. So I ordered from Amazon. If I like the bras I will give them a good rating on Amazon. But since this is a review for the company, not their product, well, they don't ship to Alaska.
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happyswan721
May 14, 2023
"Aim to please!!"
In trying to get the right fit, I bought an item that didn't work and I contacted them on how to exchange it but they made it right and told me to keep it and let someone else try it. That's great business to me!!! Love my bras
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BobbyGray
May 14, 2023
"Best Bra Ever"
I bought three items from your company one for myself and two for each of my daughters. They both love the fit and I love what I got. This is why I rated you so well, plus I am sick of those other bras with the wires in them, that are so hard to wear. My new bra is great and comfortable. In fact, I’m wearing it now and plan to purchase more.
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angrypanda706
May 13, 2023
"Replaced an item free of charge!"
You sent me the wrong item, but promptly rectified it by offering to send me a replacement.
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Addison.Webb
May 13, 2023
"Great customer service!"
When I received the wrong item (things happen!), a super helpful service rep fixed the problem pronto. Can’t ask for better service than that, so Shapermint earned a happy new customer! Ready to attend a family wedding in comfort :)
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crazymouse331
May 13, 2023
"Missing item number"
I did an order, which I received in a timely fashion. My problem is I need to exchange the iteams for another size. When I went to exchange I was asked for the items number. There was no packaging in my order with the product number. I can’t fin a email with the number, and when I talked to customer service, they said that a email with the product number in it would be sent out to me. Guess what? I’m still waiting on that email.
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ScarlettGibson
May 13, 2023
"I had made a mistake when ordering and…"
I had made a mistake when ordering and the mistake was rectified with no penalty to myself. Great service
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VeronicaBrown
May 13, 2023
"Love how snug and comfortable the sport…"
Love how snug and comfortable the sport bra and high waisted leggings are. Have bought more leggings and will get another sports bra.
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Ryan
May 13, 2023
"Customer service is great,!"
Customer service is great, whether you like the product or not.
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mynordin05
May 13, 2023
"The product alone is truly… AMAZING"
The product alone is truly revolutionised leggins and to top that off the communication and ease of transactions makes these a MUST
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Lydia.Castro
May 13, 2023
"Good experience i had a size problem…"
Good experience i had a size problem and it was resolved very quickly and easily.
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JoyceJackson
May 13, 2023
"A1 Quality and Service…"
Not onky do they have an absolutely quality product. When I had a problem with 1 item, their customer service was amazing!!! They gave me an alternative size, and great suggestions for future purchases. It all happened quickly and efficiently I couldn't be happier.
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EduardoLong
May 13, 2023
"The company is awesome"
The company is awesome.
My experience I would say order 1 or 2 sizes up

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Questions & Answers
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I received my shape wear it's too small i just took a look at it without trying it on need a 2x and up this is my 1st.time ordering on line ever

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Darren.Dean
July 09, 2020

“Your return policy is non-existence. You refuse to give shipping address or labels.”

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Is shapermint machine washable

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GabrielDean
June 15, 2020

“Yes, I have 5 Shapermint bras and they wash up beautifully. I place them in a mesh zip-up bag and wash them on permapress cycle with my undies and socks. I air dry them and they always return to their original shape.”

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#sm2807624 paid for 4 items, received only three (3) . white bra not received. only lousy robots respond with generic texts

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bluezebra691
May 18, 2020

“They have so call agents that text you not a live agent just bogus I'm am very upset”

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I would like to opt out of all emails

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Bradley.Roberts
March 21, 2020

“Oh, not a problem, Susan. Send us a DM on Facebook so with your email address, we can include yours to our suppression list.”

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Do you have a sizing chart?

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ArronMeyer
March 21, 2020

“Yes, we do, Brenda. Simply click the item, and you'll see the size chart there.”

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